Returns Policy
At Wood Shapers, customer satisfaction and product quality are our top priorities. However, due to the nature of handcrafted furniture, we follow a strict return policy.
Returns Are Only Accepted for Damaged Items
We accept returns only if the product is damaged during shipping or arrives with a manufacturing defect.
Conditions:
- The customer must notify us within 24 hours of receiving the product.
- You must provide clear photos and a description of the damage.
- Item must be unused and in original packaging.
After review, we will process a replacement of the same item.
No returns will be accepted after 24 hours of delivery.
Custom Orders Are Not Returnable
Custom-made furniture is non-returnable unless damaged during shipping. Slight variations in polish, color, or size are not considered defects.
For return requests, contact us at:
📧 Email: info@woodshapers.pk
📞 Phone: +92 3321129999